JOOF Homemade Pure HOCI Water | Cleaning, Disinfectant, Deodorizer, Hypoallergenic for Dogs Cats & Humans | Natural Pet & Human Grooming Essentials

S$ 6.00

Quantity

- +

Product Summary

JOOF Homemade Pure HOCI Water is a freshly made, alcohol-free solution designed for safe daily use across pets, humans, and the home. Formulated with 0.01% hypochlorous acid (HOCI), it supports everyday hygiene while remaining exceptionally gentle—even for sensitive skin, delicate areas, and daily environments.

Designed for modern holistic living, it provides a simple, multi-purpose solution for skin care, hygiene, environmental cleaning, and air care.

What is HOCI (Hypochlorous Acid)?

Hypochlorous acid (HOCI) is a naturally occurring molecule produced by white blood cells as part of the body’s immune defense. It works by helping to neutralise unwanted microbes while remaining compatible with the body.

Using a gentle electrolyzed water process, HOCI is created from only water and salt—resulting in a clean, minimal, and biologically compatible solution.

At a carefully balanced 0.01% concentration, it offers:

Gentle yet effective cleansing support
High compatibility with skin and sensitive areas
Safe, non-irritating use for frequent application

Key Benefits:

Gentle Yet Effective (0.01% HOCI) - Supports daily hygiene without disrupting the skin
Safe for Pets & Sensitive Individuals - Non-toxic, alcohol-free, and safe if licked in small amounts
Supports Skin Care & Comfort - Helps keep skin clean and balanced
Soothing for Sensitive Skin - Helps calm areas of irritation and redness
Odour Care - Helps reduce odour-causing impurities
Supports a Cleaner Living Environment - Suitable for surfaces, fabrics, and air care
Residue-Free & Eco-Friendly - Breaks down naturally without leaving harsh residues

Product Usage Guide

For Pets

Skin & coat care (itch, hotspots, sensitive skin)
Wound cleansing and recovery support
Paw and hygiene care
Tear stain cleaning
Oral hygiene support
Ear hygiene (external cleaning)

✔ Safe if licked

✔ Gentle for daily use

For Humans

Skin mist and daily hygiene
Minor wound and irritation care
Alcohol-free hygiene alternative

For Home Cleaning

Surfaces, pet areas, litter boxes
Bedding, fabrics, upholstery
Food preparation areas

For Air & Environment

Diffuser use for air freshness
Odour control and environmental hygiene
Suitable for enclosed spaces and pet environments

Product Ingredients

Filtered Water
Sodium Chloride
Hypochlorous Acid (0.01%)

No added preservatives. Freshly made for optimal effectiveness. As a naturally derived solution, freshness ensures optimal performance.

To ensure maximum efficacy, it is recommended to use within 3 months of opening and store away from direct sunlight.

Product Usage Directions

General Cleaning (Surfaces, Fabrics, Home)

Spray directly onto the desired surface or area
Allow to sit for 30–60 seconds
Wipe clean using a cotton tissue, clean cloth, or mopping pad

No rinsing required
Safe for daily use

Skin Irritation & Wound Care (Pets & Humans)

Spray directly onto the affected area
Allow to sit for 30–60 seconds to cleanse
Wipe clean gently
Re-spray lightly and leave it on to air dry

Gentle, non-stinging application
Suitable for repeated use

Targeted Care Applications (For Pets & Humans)

For sensitive areas, always apply via a medium (cotton tissue, pad, or bud) instead of spraying directly.

Ear Cleaning

Spray onto a cotton tissue, cotton pad, or cotton ball first
Gently wipe the outer ear area

DO NOT spray directly into the ear canal

For inner ear wounds:

Spray onto a cotton bud or pad first
Gently apply onto the affected area

Oral Care

Spray onto a cotton tissue or clean cloth
Gently wipe teeth, gums, and tongue after meals

For targeted areas (e.g. gums, specific spots):

Spray onto a cotton bud
Gently apply onto the area

Can be reapplied as needed until sufficient

Eye & Tear Stain Cleaning

Spray onto a cotton tissue, cotton pad, or cotton bud first
Gently wipe around the eye area or tear stains

DO NOT spray directly into the eyes
Gentle for sensitive areas
Suitable for regular use

Air & Diffuser Use

Add into a compatible diffuser to disperse a fine mist
Helps maintain a fresher indoor environment and reduce odours
Suitable for enclosed spaces such as rooms, pet areas, crates, and carriers

For air cleaning:

Dilute 1 part JOOF HOCI Water with 4 parts filtered water
Use in a diffuser for optimal concentration and coverage

Safe around pets and humans
Gentle for daily environmental use

Product FAQ

Q : How should I store it?

A : Store in a cool, shaded environment away from direct sunlight.

For optimal effectiveness, it is recommended to use within 3 months after opening.

Q : Is 0.01% HOCI effective?

A : Yes. It provides gentle yet effective support for daily hygiene while remaining safe for frequent use.

Q : Is it safe for pets?

A : Yes. It is safe when used as directed and suitable for daily care.

Q : Can it be used on wounds?

A: Yes. It is gentle and suitable for cleansing minor wounds.

Q : Is it safe if licked or ingested?

A : Yes. Safe in small incidental amounts.

Q : Can I use it daily?

A : Yes. Designed for repeated, everyday use.

Q : Can it be used in a diffuser?

A : Yes. It can be used to support a fresher indoor environment.

Q : Does it leave any residue or smell?

A : No. It leaves no harsh residue and has a very mild scent.

Q : Why JOOF Pure HOCI Water

A : Freshly made for optimal quality, Ultra-gentle 0.01% formulation, Multi-purpose solution for skin, home, and air, Designed for sensitive pets and holistic households, And affordable for most household.

Shipping Policy

[updated as of 24th November 2025]

NON-FROZEN ITEMS SHIPPING POLICY

Singapore Orders

Non-frozen items could enjoy FREE delivery with orders $38 and above.
Non-frozen items are delivered by third-party courier partners within 3 working days.
Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all non-frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.

The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.

This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.

Malaysia Orders

Non-frozen items to Malaysia could enjoy FREE delivery with orders $88 and above.
Non-frozen items to Malaysia will be delivered by international courier partners within 6 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

Other International Orders

Non-frozen items to other international locations will be delivered by international courier partners within 6-14 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

FROZEN ITEMS SHIPPING POLICY

Singapore Orders only

This delivery option is not limited to just frozen items; however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
Frozen items could enjoy FREE scheduled delivery with orders $100 and above.
Frozen items are delivered by third-party courier partners.
Orders cut-off time applicable for FREE scheduled delivery is 5pm previous day.
Orders made by 5pm will be delivered on your selected date and time slots.
We highly recommend that you choose a date and time slot where you can be present to receive the parcel within the time frame.
Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, pls note that our packaging can only keep items as frozen as possible for only 3 hours.
Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, and no other arrangements have been made prior, your package WILL BE RETURNED, and an additional $20 will be charged for the re-arrangement of the 2nd delivery.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Return and Refund Policy

[updated as of 24th November 2025]

Generally, all our products are strictly non-refundable or exchangeable.

However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or exchange on a case-by-case basis.

All we ask is that when the item is returned, it should meet the following requirements:

Reach out to us to arrange an appointment to drop off your item at 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
Item returned should be in its original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, on a case-by-case basis.
Please ensure at least 6 months of shelf life if it's a perishable item.
Send us your order confirmation email for refund verification.

Items not eligible for returns:

Food-related, wearables, beds, and carriers due to food safety & hygiene reasons.
Items that are purchased at promotional pricing from all of our sales channels.
Customers who had a history of returning more than 3 items.

Note : When we receive the refunded/exchanged item, we will review the condition of the item and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns, and refunds.

Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.

As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg

Note: All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.

Refunds for Loss of Parcel

For loss of parcel, please read our shipping policy above. We are unable to replace, refund, or compensate you if:

parcels are delivered to the correct address but subsequently lost or stolen, or
parcels left according to the courier procedure when no instructions were given.

In the event of a lost parcel claim:

We will contact the courier and assist with the investigation.
If the claim is deemed eligible, we will seek compensation from the third-party courier partners on your behalf.
We will then make the refund to you once the compensation from the third-party courier partners is completed.

Note that third-party courier partners may require some time for internal investigation upon receiving our claim.

All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.