Natural Dog Company Paw Soother (Stick) | Paw Healing Balm | Natural Dog Grooming Essentials

S$ 10.50

Quantity

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Product Summary

Does your pup need some help in the paw department? Do you find your dog incessantly licking their paws? Are you concerned with the peeling and cracking happening on the bottoms of their paws? Are rough, dry paw pads taking away from playtime?

Paws are an essential component of your dog’s overall well-being. Despite common misconceptions, dog paws are not meant to be dry and rough. Healthy paws should be hydrated, flexible, and spongy. This allows dogs to get a better grip while walking and running in addition to protecting them against injury. If dry, rough, cracked, paws leave your canine companion suffering, it’s time to treat them to some Paw Soother.

Paw Soother is an all-natural, organic, plant-based healing balm crafted to soothe, treat, heal, moisturizes, nourishes, making paws smooth and healthy and protect your pup’s paws. This organic healing balm is a vegan, topical balm composed of natural herbs, supple butter, and unique plant oils working to alleviate yucky paw conditions.

Paw Soother is ideal for treating, healing, & protecting against:

Scars & wound
Hyperkeratosis of the paw
Paw allergy symptoms
Extreme weather conditions
Dry & irritated elbows
And more!

Get your canine’s paws looking and feeling fresh with this convenient, powerful, 100% natural dog balm that treat dry, roughs paws and hyperkeratosis, to dog allergy symptoms, and more!

Natural Dog Company - Paw Soother Stick 2oz 01_New Packaging

Product Video

Product Ingredients

Our ingredients are organic, plant-based, and never compromised. With the highest quality and natural healing properties, these balms are effective, safe, and will leave your pup living its best life!

Some star players in Paw Soother include:

Cajeput Essential Oil

Highly antiseptic, analgesic, fungicidal, & vulnerary

Calendula Extract

Natural antioxidant with antibacterial properties to soothe, soften, & heal

Rosemary Extract

Anti-inflammatory, powerful antioxidant, disinfectant & helps stimulate hair follicles for healthy coat & skin

Jojoba Oil

Bacteriostatic fungicidal moisturizer that mimics skin’s sebum & is rich with essential healing minerals

Remaining essential ingredients:

Coconut Oil
Candelilla Wax
Natural Vitamin E
Chamomile
Mango Butter
Cocoa Butter
Chamomile

We know dogs love to lick their paws, you can rest assured knowing every single ingredient that goes into our vegan dog products are intentionally and carefully sourced. Safe enough for humans, crafted with your dog in mind.

Product Application

Distract, apply, & reward!

With a distraction in tow (we love training treats or maybe their favorite toy) clean up any excess dirt or debris evident around the affected area. Use two fingers or a low-absorbent cloth to apply a generous amount of Paw Soother directly over your dog’s paw pads. Paws will be slick after application so allow the area to dry (a nice belly rub always does the trick!) and follow up with a treat or play time for a positive reward!

Repeat one to three times daily. Consistent and frequent application to open wounds is crucial to protect against infections & harmful bacteria. Decrease application as the area improves.

Pro-pup Tips:

Applying before bedtime is an ideal time when your dog is at rest and the body goes into regeneration mode
Many customers have used baby socks after applying Paw Soother to prevent licking and to create an ultra healing environment

For the most pawsome results, use with our PawTection balm for added protection and to prevent potential injury.

Product FAQs

Q : WHAT IS PAW SOOTHER RECOMMENDED FOR?

A : Paw Soother is ideal for the following:

Dry, Chapped, Rough Paws
Peeling & Cracked Paws
Hyperkeratosis of the Paw
Paw Allergies
Dermatitis
Shiny Show Dog Paws
Extreme Weather Conditions

Q : WHAT IF MY DOG LICKS IT OFF?:

A : Natural Dog Company products are 100% natural, safe and edible. Our products will still work even if most of it is licked off. Though, for best results, we advise using distractions. Give your dog a raw bone to chew on, a yummy treat, dinner, or play with them for a few minutes until the carrier oils have had a chance to work it’s magic. We hear peanut butter works great!

Q : HOW OFTEN SHOULD I APPLY PAW SOOTHER?

A : The more often you are able to apply Paw Soother to your dog's paws, the better. We recommend applying at least 2-3 times per day - especially before bedtime when bodies are healing and regenerating. Once your dog's paws are healthy, you can reduce the frequency of applications and still maintain soft, smooth, healthy paws.

Q : WHAT IS THE DIFFERENCE BETWEEN PAW SOOTHER AND PAWTECTION?

A : PawTection is used to prevent damage, while Paw Soother is used to heal existing damage. PawTection is a natural wax blend, so it provides a nourishing barrier between the paw and harsh surfaces and conditions such as hot pavement, sand, salt, ice, and snow. Paw Soother is a butter blend meant to smooth, soften, moisturize and heal dry, damaged, peeling, and cracked paw pads. Think: PawTection before going outside, Paw Soother before bed. Both have amazing collaborating qualities – making them the pawfect team!

Q : DOES PAW SOOTHER WORK FOR HYPERKERATOSIS?

A : Yes! Paw Soother is ideal for treating paw pad hyperkeratosis, also known as footpad hyperkeratosis or “hairy paw”. Hyperkeratosis causes skin to thicken, become scaly and sometimes grow spikes. Paw Soother’s natural butters and oils deeply penetrate the skin to soften, smooth and heal the skin back to normal. The spikey skin may fall off, but this is a normal part of the healing process.

Q : WILL THIS STAIN MY FURNITURE, CARPET OR FLOORS?

A : Paws will be slick directly following application, so it is advised to allow time for it to absorb/dry before coming in contact with absorbent surfaces. Start with a very thin layer to ensure a quick dry time. Many customers will lay down an old towel or rag to protect surfaces during application. We also recommend applying right before bedtime when your pup is relaxed and ready to sleep through the night. This is also a great time because that is when the body goes into regeneration mode!

Q : WILL PAW SOOTHER MAKE MY DOG SLIP AND SLIDE ON HARDWOOD?

A : Paws will be slick directly following application, so it is advised you allow time for it to absorb into the skin. Healthy paws actually allow dogs to get a better grip! Dry paws do not have any traction and dogs will have a harder time walking on smooth surfaces. Moisturized, healthy paws will provide a much better grip and help protect against injury by flexing rather than cracking like dry skin. Many customers use our Paw Soother and PawTector for agility training to help give dogs much better contact, safety and speed.

Q : WILL PAW SOOTHER MAKE MY DOG'S PAW TOO SOFT AND PRONE TO INJURY?

A : Healthy paws actually allow dogs to get a better grip! Dry paws do not have any traction and dogs will have a harder time walking on smooth surfaces. Moisturized, healthy paws will provide a much better grip and help protect against injury by flexing rather than cracking and splitting like dry skin. Many customers use our Paw Soother and PawTection for agility training to help give dogs much better contact, safety and speed.

Q : WILL PAW SOOTHER HELP MY DOG'S PAW FROM SLIPPING?

A : When paws are dry, they lose traction and can cause dogs to slip and slide on surfaces. When paws are healthy and moisturized, the skin is flexible and somewhat spongy, allowing for better grip, contact and protection against injury from splitting and cracking. We actually have many customers that use our Paw Soother PawTection in their agility training to allow dogs better traction! You can think of it like your own skin…when your hands are really dry, they have less grip and it’s harder to do things like count money or separate papers. When your hands are nice and moisturized (or you lick your fingers) you’re actually able to handle the paper/money better! Keep in mind that directly following application, paws will be a little slick so it’s advised to allow time for it absorb before contact with surfaces like hardwood floor, carpet or furniture.

Q : MY DOG HAS SORES BETWEEN HIS PAWS, IS PAW SOOTHER MEANT FOR BETWEEN THE TOES OR JUST THE PADS?

A : Paw Soother is great for using anywhere on the paws, including the dew claw and carpal pad (the extra nub located higher up from the paw pad). However, depending on the nature of these sores, you may need our all-natural Skin Soother. If the sores are interdigital cysts or an infections of some sort, the antibacterial and antifungal properties of Skin Soother will help heal and soothe the sores.

Shipping Policy

[updated as of 24th November 2025]

NON-FROZEN ITEMS SHIPPING POLICY

Singapore Orders

Non-frozen items could enjoy FREE delivery with orders $38 and above.
Non-frozen items are delivered by third-party courier partners within 3 working days.
Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all non-frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.

The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.

This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.

Malaysia Orders

Non-frozen items to Malaysia could enjoy FREE delivery with orders $88 and above.
Non-frozen items to Malaysia will be delivered by international courier partners within 6 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

Other International Orders

Non-frozen items to other international locations will be delivered by international courier partners within 6-14 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

FROZEN ITEMS SHIPPING POLICY

Singapore Orders only

This delivery option is not limited to just frozen items; however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
Frozen items could enjoy FREE scheduled delivery with orders $100 and above.
Frozen items are delivered by third-party courier partners.
Orders cut-off time applicable for FREE scheduled delivery is 5pm previous day.
Orders made by 5pm will be delivered on your selected date and time slots.
We highly recommend that you choose a date and time slot where you can be present to receive the parcel within the time frame.
Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, pls note that our packaging can only keep items as frozen as possible for only 3 hours.
Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, and no other arrangements have been made prior, your package WILL BE RETURNED, and an additional $20 will be charged for the re-arrangement of the 2nd delivery.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Return and Refund Policy

[updated as of 24th November 2025]

Generally, all our products are strictly non-refundable or exchangeable.

However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or exchange on a case-by-case basis.

All we ask is that when the item is returned, it should meet the following requirements:

Reach out to us to arrange an appointment to drop off your item at 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
Item returned should be in its original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, on a case-by-case basis.
Please ensure at least 6 months of shelf life if it's a perishable item.
Send us your order confirmation email for refund verification.

Items not eligible for returns:

Food-related, wearables, beds, and carriers due to food safety & hygiene reasons.
Items that are purchased at promotional pricing from all of our sales channels.
Customers who had a history of returning more than 3 items.

Note : When we receive the refunded/exchanged item, we will review the condition of the item and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns, and refunds.

Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.

As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg

Note: All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.

Refunds for Loss of Parcel

For loss of parcel, please read our shipping policy above. We are unable to replace, refund, or compensate you if:

parcels are delivered to the correct address but subsequently lost or stolen, or
parcels left according to the courier procedure when no instructions were given.

In the event of a lost parcel claim:

We will contact the courier and assist with the investigation.
If the claim is deemed eligible, we will seek compensation from the third-party courier partners on your behalf.
We will then make the refund to you once the compensation from the third-party courier partners is completed.

Note that third-party courier partners may require some time for internal investigation upon receiving our claim.

All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.