PAWFF Raw Duck Head | Raw Meaty Bones Whole Food Toppers For Dogs and Cats | Premium Pet Food

S$ 4.00

Quantity

- +

Product Summary

Raw diets for dogs and cats require raw edible bones to provide essential calcium for strong bones, healthy teeth, proper muscle function, and overall wellbeing. Raw meaty bones, whether whole or minced, are a natural and biologically appropriate way to supply calcium along with other important nutrients needed in a balanced raw diet.

In addition to nutritional value, raw meaty bones support dental health by helping to naturally clean the teeth and massage the gums during chewing, reducing food residue that may contribute to plaque and tartar build-up. Chewing also provides mental enrichment, encouraging natural feeding behaviours while promoting a calming effect through dopamine release.

For pets that tend to gulp, larger raw meaty bones encourage slower chewing and safer consumption, while minced options provide the same essential calcium benefits in a more convenient form.

Why Duck Heads?

Duck heads are a nutrient-dense addition to a balanced raw diet, providing not only edible bone but also brain and eye tissues, which offer additional nutritional variety through naturally occurring secreting organs. They are rich in:

High-quality protein for muscle maintenance and repair
Calcium and phosphorus for healthy bones and teeth
DHA (Omega-3 fatty acids) for brain and nervous system support
Vitamin B12, selenium, and iron for energy metabolism and immune support
Chondroitin to support joint and cartilage health

Duck heads are an excellent natural source of iron and chondroitin, a key structural component that helps maintain healthy cartilage and joint mobility. Chondroitin is also known to support collagen formation within cartilage and may offer mild anti-inflammatory support, making duck heads a beneficial addition for pets needing extra joint care support.

Because they are nutrient-rich and satisfying to chew, duck heads can also help promote satiety while adding beneficial variety to the diet.

Available in whole or minced
Available in 500g and 1kg packs
Suitable for dogs and cats
Processed locally in PAWFF AVS-licensed kitchen
Produced in Singapore

PAWFF_Duck Head 01

Need Help With Meal Planning?

Every pet has different nutritional needs depending on their age, health condition, activity level, and dietary sensitivities. Whether you are looking to switch to fresh food, having trouble balancing home-cooked meals, or need guidance with raw feeding, our Holistic Pet Nutritionist is here to help.

From product recommendations and customised individual meal plans tailored to your dog or cat’s unique needs, to working closely with you over 3–9 months of nutritional support for specific health conditions, we are here to guide your pet towards a balanced and suitable fresh food journey.

Kindly contact us via WhatsApp or schedule a free 15-minute assessment with our Holistic Pet Nutritionist to explore how we can better support your animal’s individual needs.

For pets with food sensitivities or chronic health conditions, and for those seeking our nutritional support over a 3–9-month course, we highly recommend starting with our Pet Intolerance Test and/or HTMA Mineral Deficiency Test before your consultation. These tests allow us to better understand your pet’s individual needs so we can guide you in choosing the most suitable proteins, meal options, and necessary supplementation support for your animal.

Product Ingredients

Made with fresh duck sourced from Malaysia farms
Each duck head weighs approximately 120g – 140g
Bone content: approximately 70%
No antibiotics or growth hormones
No preservatives or addititives
No artifical flavouring or chemicals

Storage Instructions

Store in freezer at least -18°C.
Should you require to portion, recommended to portion upon delivery or you may half thaw for few hours then portion accordingly quickly.
Thaw in chiller at least -4°C the night before for morning feed, or the same morning for that same night feed until ready to serve.
Not recommended to store or refreeze fully thawed minced raw meaty bones or half consumed minced raw meaty bones due to food safety concerns.
Because it is vacuum sealed, you may keep in freezer for up to 6 months from manufacture date, however our best recommended is 3 months from manufacture date.
Keep in fridge for up to 1 day from manufacture date.
Consume within 20 minutes from opening.

Non-Frozen Items Shipping Policy

[updated as of 26th April 2026]

NON-FROZEN ITEMS SHIPPING POLICY

Singapore Orders

Non-frozen items could enjoy FREE delivery with orders $38 and above.
Non-frozen items are delivered by third-party courier partners within 3 working days.
Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all non-frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.

The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.

This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.

Malaysia Orders

Non-frozen items to Malaysia could enjoy FREE delivery with orders $88 and above.
Non-frozen items to Malaysia will be delivered by international courier partners within 6 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

Other International Orders

Non-frozen items to other international locations will be delivered by international courier partners within 6-14 working days.
International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.

Frozen Items Shipping Policy

[updated as of 26th April 2026]

FROZEN ITEMS SHIPPING POLICY

Singapore Orders only

Frozen items could enjoy FREE scheduled delivery with orders $80 and above.
If there is a combination of frozen & non-frozen items in the same order, it will be processed based on frozen item delivery.
Frozen items will be delivered by third-party express courier partners, based on the available delivery schedules that you have chosen.
All ready-stock frozen items require at least 24 hours of preparation for delivery arrangements, unless self-collection.
All pre-ordered frozen items require at least 7 days of preparation for delivery and self-collection arrangements.
We highly recommend that you choose a date and time period slot where you can be present to receive the parcel within the time frame.
Should you have difficulties being present, we can arrange for the driver to hang at your gate; however, pls note that our packaging can only keep items frozen for only 3 hours.
Third-party express courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
If no one is present or uncontactable for further instructions, and no other arrangements have been made prior, your package WILL BE RETURNED, and an additional $20 will be charged for the re-arrangement of the 2nd delivery.
If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
For orders above $500, we will be using reasonably reliable couriers or added insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
For orders above $500, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
Alternatively, you may also opt for Self Collection.
Self-collection is applicable for all frozen items.
Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.

Return and Refund Policy

[updated as of 26th April 2026]

Generally, all our products are strictly non-refundable or exchangeable.

However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or exchange on a case-by-case basis.

All we ask is that when the item is returned, it should meet the following requirements:

Reach out to us to arrange an appointment to drop off your item at 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
Item returned should be in its original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, on a case-by-case basis.
Please ensure at least 6 months of shelf life if it's a perishable item.
Send us your order confirmation email for refund verification.

Items not eligible for returns:

Food-related, wearables, beds, and carriers due to food safety & hygiene reasons.
Items that are purchased at promotional pricing from all of our sales channels.
Customers who had a history of returning more than 3 items.

Note : When we receive the refunded/exchanged item, we will review the condition of the item and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns, and refunds.

Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.

As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg

Note: All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.

Refunds for Loss of Parcel

For loss of parcel, please read our respective shipping policy above. We are unable to replace, refund, or compensate you if:

parcels are delivered to the correct address but subsequently lost or stolen, or
parcels left according to the courier procedure when no instructions were given.

In the event of a lost parcel claim:

We will contact the courier and assist with the investigation.
If the claim is deemed eligible, we will seek compensation from the third-party courier partners on your behalf.
We will then make the refund to you once the compensation from the third-party courier partners is completed.

Note: Third-party courier partners may require some time for internal investigation upon receiving our claim.

Note: All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.