Product Summary
Our concentrated organic neem dog shampoo with organic orange essential oil is an uplifting blend for dogs battling fleas, red itchy skin, or dermatitis (skin inflammation) caused by allergies, flea bites, or environmental conditions.
- Our neem shampoo for dogs uses organic orange essential oil to promote the production of collagen to repair damaged skin and reduce skin inflammation.
- Naturally deodorizing dog shampoo gets rid of the "doggy smell" using organic ingredients.
- Natural flea shampoo for dogs uses Certified Organic Neem Oil - a highly sustainable oil known for its ability to repel pests and provide strong natural anti-fungal, antibacterial and antimicrobial properties.
- Dog dandruff shampoo that hydrates and improves the skin and the health of hair follicles.
- Not recommended for cats. Instead please use our unscented or lemongrass blends both available in USDA organic to food grade standards or USDA organic.
Product Ingredients
Main ingredient :
- Organic Sweet Orange Essential Oil
- Organic Neem Oil
Organic Sweet Orange Essential Oil
Cold pressed from the rinds of handpicked organic oranges, this oil is full of natural Vitamin C to repair and revitalize the skin. Orange is known for its ability to clean and reduce inflammation to provide relief for irritated skin.
Organic Neem Oil
A highly sustainable oil known for its ability to moisturize the skin, naturally repel pests and provide strong anti-fungal, antibacterial and antimicrobial support to the body. Reduces dandruff while hydrating the skin and improving the strength and health of hair follicles due to its high antioxidant content.
Other ingredients in the bottle :
- Organic AloeJuice
- Organic Saponified Oils (Coconut, Shea Butter, Olive, Sunflower, and Jojoba)
- Organic Vegetable Glycerin
- Organic Sweet Orange Essential Oil
- Organic Neem Oil
- Organic Rosemary Extract
Product FAQ
Q : How To Use?
A : Catch Dog. Shake bottle to blend ingredients. Wet your 4-Legger with warm water from head to the end of their tail. Apply 4-Legger to the palm of your hand and apply to your pet. While the consistency is thin, you will find that you need only a small amount to cover your dog and that it lathers quite well! To increase suds, use more water - not shampoo.
Gently massage 4-Legger deep into your pet's coat. Rinse thoroughly until water runs clear.
A few tips if you are new to organic dog shampoo: Your dog will likely go through a perfectly normal transition period. Don't worry - we've documented what you can expect - click here to read! To increase the lather, use more water - not shampoo.Consider adding one of our foamer bottles to your order! It will help you manage the thin consistency by infusing air into the shampoo, as well as keep you from using more than is needed to wash your dog.
Note: Use care around your pet's eyes. To wash your pet's face - use a wash cloth.
Q : Non-Ingredients: What Isn't In The Bottle?
A : The simple answer is all the bad stuff you find in traditional dog shampoo! 4-Legger is committed to clean ingredients so you won't find any synthetic chemicals in our dog shampoo! Check out our clean ingredients or read about our promise to you to learn more about the ingredients you'll never find in any 4-Legger product!
Q : What is the difference between the two shampoo formulations?
A : The difference is primarily in the bases:
- USDA Organic Base - Organic Aloe Juice, Organic Saponified Oils of Coconut, Shea Butter, Olive, Sunflower, and Jojoba, Organic Vegetable Glycerin, and Organic Rosemary Extract
- Organic to Food Standards - Saponified Organic oils of Coconut, Olive, and Jojoba, and Rosemary Extract
Q : What is oatmeal glycerite?
A : We know it doesn't *sound* very natural but oatmeal glycerite is the name of the ingredient and the extraction process. It really is the best way to get the oatmeal out of the oat kernel!
When saponifying oils one of the natural products of saponification is glycerine from the fats in the oil. It is what makes our shampoo so exceptional.
Once you have the glycerine, you mix it with the heads of the oatmeal plant (which has the oat milk). After mixing and filtering to remove all of the plant parts, the result is “oatmeal glycerite” or oatmeal naturally extracted in glycerine.
This process is the most natural way to get the oat milk out of the plant without breaking it into a synthetic ingredient and allows it to retain all of its natural properties to moisturize, etc.
Shipping Policy
[updated as of 24th November 2025]
NON-FROZEN ITEMS SHIPPING POLICY
Singapore Orders
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items are delivered by third-party courier partners within 3 working days.
- Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
- If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
- If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
- For orders above $150, we will be using reasonably reliable couriers (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
- For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
- Alternatively, you may also opt for Self Collection.
- Self-collection is applicable for all non-frozen items.
- Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
- Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.
The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.
This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.
Malaysia Orders
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $88 and above.
- Non-frozen items to Malaysia will be delivered by international courier partners within 6 working days.
- International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
- If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
- If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
- For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
- For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.
The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.
This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.
Other International Orders
- Non-frozen items to other international locations will be delivered by international courier partners within 6-14 working days.
- International courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
- If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, security, or a location determined appropriate by the courier.
- If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
- For orders above $150, we will be using reasonably reliable couriers with additional international insurance (in line with our duty under the Singapore Sale of Goods Act) that allow high-value compensation in the event of parcel loss.
- For orders above $150, should there be theft suspected in your area, based on the courier that we will be partnering with, we may require you to make a police report for submission for a claim.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Note: Under Singapore's Sale of Goods Act (Cap. 393), once we hand over the parcel to a courier, the law presumes this as "delivery to you". Once the parcel is delivered to the shipping address, and proof of delivery is provided (including photo confirmation), that is legally considered delivered to you by the courier company.
The courier's default "drop-off point" will be based on the address you provided + visible drop-off point, unless we instruct them otherwise through the delivery system app; failing to read a handwritten note usually does not create legal liability. So if you did not give us specific instructions (eg, "Put parcel where"), we were not aware of any preferred or safer drop-off point, the risk of loss, theft, or damage passes to you at that point. We are no longer liable for parcels lost after successful delivery when no delivery instructions were provided.
This shipping policy, which is part of our contract with you, aligns with the Singapore Sale of Goods Act's flexibility, requests that you give delivery instructions to help us and the courier to place parcels more securely. If no such instruction was provided, we cannot legally be held responsible for loss or theft after the courier has delivered to your premises with POD given.
FROZEN ITEMS SHIPPING POLICY
Singapore Orders only
- This delivery option is not limited to just frozen items; however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery with orders $100 and above.
- Frozen items are delivered by third-party courier partners.
- Orders cut-off time applicable for FREE scheduled delivery is 5pm previous day.
- Orders made by 5pm will be delivered on your selected date and time slots.
- We highly recommend that you choose a date and time slot where you can be present to receive the parcel within the time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, pls note that our packaging can only keep items as frozen as possible for only 3 hours.
- Third-party courier partners may or may not attempt to reach you at the contact number that you've submitted upon delivery.
- If no one is present or uncontactable for further instructions, and no other arrangements have been made prior, your package WILL BE RETURNED, and an additional $20 will be charged for the re-arrangement of the 2nd delivery.
- If other arrangements are preferred and necessary, please leave us a remark or contact us right after you have placed your order.
- Alternatively, you may also opt for Self Collection.
- Self-collection is applicable for all frozen items.
- Self-collection is strictly appointment-based only; please call or WhatsApp us at +6581176177 to arrange.
- Self-collection address is at
- 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
Return and Refund Policy
[updated as of 24th November 2025]
Generally, all our products are strictly non-refundable or exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or exchange on a case-by-case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 338 Ang Mo Kio Ave 1 #01-1649, Singapore 560338.
- Item returned should be in its original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, on a case-by-case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food-related, wearables, beds, and carriers due to food safety & hygiene reasons.
- Items that are purchased at promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
Note : When we receive the refunded/exchanged item, we will review the condition of the item and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns, and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to ask@joofholisticpet.sg
Note: All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.
Refunds for Loss of Parcel
For loss of parcel, please read our shipping policy above. We are unable to replace, refund, or compensate you if:
- parcels are delivered to the correct address but subsequently lost or stolen, or
- parcels left according to the courier procedure when no instructions were given.
In the event of a lost parcel claim:
- We will contact the courier and assist with the investigation.
- If the claim is deemed eligible, we will seek compensation from the third-party courier partners on your behalf.
- We will then make the refund to you once the compensation from the third-party courier partners is completed.
Note that third-party courier partners may require some time for internal investigation upon receiving our claim.
All refunds will be refunded as credit into your account with JOOF or as Cash Paynow to your mobile given, whichever we deem fit on a case-by-case basis.