Product Summary
In the heart of Chef Joel from BossiPaws, there beats a passion not only for the culinary arts but also a profound fondness for our four-legged companions. Drawing inspiration from the essence of dim sum, a Cantonese cuisine that translates to "touch the heart," Chef Joel has embarked on a mission to bring joy and nourishment to dogs.
At BossiPaws, the spirit of dim sum comes alive, with meticulous attention to detail, these snacks combine nutritious ingredients and tantalizing flavors, ensuring that our furry companions can savor the delight of a Cantonese dining experience from the comfort of home.
Introducing BossiPaws Dim Sum Siew Mai, these vibrant and quirky grain-free snacks offer a perfect way for our furry loved ones to indulge in the rich heritage of Cantonese cuisine alongside the people they hold dear.
- Processed in our AVS-licensed kitchen.
- Made with 100% fresh and quality ingredients.
- Can be fed as a treat or as a meal topper.
- Easy to serve, simply thawed and heated up in a steamer or microwave.
- Available in 8 piece pack.
- Suitable for dogs and cats.
- Produced in Singapore.
- Available in pork and chicken.
Product Ingredients
Dim Sum Siew Mai Pork :
- Fresh minced pork tenderloin from Australia
- Organic broccoli from Australia
- Organic pumpkin from Japan
- Organic carrot from Australia
- Nuyolk eggs from Singapore
- Parsley from USA
- Oregano from USA
Dim Sum Siew Mai Chicken :
- Fresh minced chicken breast from Malaysia
- Organic broccoli from Australia
- Organic pumpkin from Japan
- Organic carrot from Australia
- Nuyolk eggs from Singapore
- Parsley from USA
- Oregano from USA
Siew Mai Skin :
- Gluten-free flour from Japan
- Nuyolk eggs from Singapore
- Filtered water
Storage and Feeding Instructions
For maximum freshness, store in air-tight container :
- Keep in freezer for up to 12 months from manufacture date.
- Keep in fridge for up to 2 days upon thawed.
*The siew mai skin might harden if not kept properly. Place any unthawed siew mai in air-tight container before placing it back into the freezer.
To feed :
- Thaw the portion you wish to serve in the chiller for at least 1 (one) hour.
- Heat up in microwave at 800w (approximately 350 degree celsius) for 1 minute.
- or heat up in steamer for 3 minutes.
*This product is intended for intermittent or supplemental feeding only, it is important not to overfeed as it may cause diarrhea or vomiting.
Shipping Policy
Singapore Orders (Non-frozen items 2 working days delivery via J&T Express Mon-Sat)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 2 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at 216A Boon Lay Ave, S(641216).
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Pre-order Policy
Please note the following terms on all our Pre-order items :
- Full payment is required for all Pre-order items.
- Expect Pre-order items to be delivered between within 15 working days from your order date.
- We will connect via WhatsApp or Email should there be any updates or concerns regarding your pre-order items.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 216A Boon Lay Ave.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to jjehomez@gmail.com