Product Summary
BioStar US Flex-Well is a canine joint health supplement. Our canine joint support supplements provide specific whole foods that supply what a dog's body needs to support and repair its own bone and connective tissue. With 100% bioavailable whole foods, Flex-Well K9™ supports your dog's ability to produce their own glucosamine, an amino sugar vital for forming and repairing body tissues.
Flex-Well K9™ supports the entire joint structure.
- No fillers, binders, or excipients.
- Free of sodium chloride, potassium chloride, petroleum esters, petroleum byproducts or methane gas.
- Pesticide- and herbicide-free.
- Non-GMO verified.
- No meat-packing industry byproducts or ingredients imported from China.
- Available in 60 serving pack (1 teaspoon scoop included)
Product Ingredient and Analysis
Ingredient :
- Dehydrated Cabbage - Germany
- Chia Seeds - USA / Ecuador
- Organic Kale Powder - USA
- Organic Pomegranate Powder - USA
- Organic Blueberry Powder - Canada
- No Preservatives
- No Fillers or Binders
- No Added Flavorings (artificial or "natural")
Guaranteed Analysis (Per 6 tsp - 30g / 1oz) :
- Crude Protein (min) = 5.169%
- Crude Fat (min) = 3.504%
- Crude Fiber (max) = 7.290%
- Moisture (max) = 2.031%
- Ash (max) = 2.031%
- Calories = 4600 kcal/kg (40.0 kcal/Tbsp)
Blueberry Powder
Blueberries contain antioxidants, fibre, vitamins C and K, which support the immune system and contribute to overall health. There are also high amounts of anthocyanins, which protect the body from bad oxygen molecules, also known as reactive oxygen species (ROS) that create oxidative stress conditions. When chronic, it could cause a series of health issues such as cancer, autoimmune diseases, pancreatitis, arthritis, cardiovascular damages and so on. Vitamin C also aids in a similar function, while fibre aids with digestive health.
Kale Powder
Kale is part of the cabbage family, and is a cruciferous, nutrient dense vegetable. It has very little fat, but a large portion of the fat in it is an omega-3 fatty acid called alpha linolenic-acid. It is loaded with antioxidants like beta-carotene and vitamin C, as well as various flavonoids and polyphenols that help counteract oxidative damage by free radicals in the body to slow down aging, and fight against diseases like cancer. Antioxidants like flavonoids quercetin and kaempferol, which are in relatively large amounts in kale, also have other important functions like protecting the heart, lowering blood pressure, and having anti inflammatory, anti viral, and anti depressant effects. Carotenoid antioxidants lutein and zeaxanthin are also found in large amounts in kale, which help improve eye health.
Kale is an excellent source of vitamin C, an important water-soluble antioxidant that serves many vital functions in the body’s cells, like collagen synthesis, the most abundant structural protein in the body. It also contains bile acid sequestrants, which can lower cholesterol levels, leading to reduced risk heart disease over time. Kale also contains vitamin K, an important nutrient that is absolutely critical for blood clotting, and does this by “activating” certain proteins that bind calcium.
Aside from the antioxidants, kale also has sulforaphane, and indole-3-carbinol, which is said to be cancer preventive. The body's vitamin A level could also be increased thanks to the beta carotene present, since this antioxidant could be turned into vitamin A.
Kale not only has important minerals like calcium, magnesium and potassium, but it also contains a low level of oxalate, which is a substance that prevents mineral absorption.
Dehydrated Cabbage
Cabbage is a rich source of important vitamins, such as vitamins K, C, B6, B1. It is also a high in fibre and essential minerals including manganese, copper, potassium. The high fibre content promotes a healthy gut and feeds the good bacteria in the digestive system. Folate in cabbage helps to promote normal metabolic functions like blood cell production, and amino acid production to make proteins.
Cabbage has high levels of powerful antioxidant compounds called phytonutrients. Its polyphenols also make it the vegetable with the most antioxidants, which helps reduce free radicals in the blood, and aids in cancer prevention. This naturally boost the immunity system, and reduces the risk of health conditions like heart disease. Cabbage even keeps the skin free from irritation, promoting healthier skin from inside out.
Chia Seeds
Chia seeds contain large amounts of fibre and omega 3 fatty acids, protein and several essential minerals like iron and calcium, and antioxidants. The antioxidants not only reduce the risk of cancer, it helps with younger looking skin, healthier hair, and slows down aging.
Chia seeds is able to improve digestive health, the heart's blood levels, reduce risk factors for heart disease and diabetes by raising the HDL cholesterol, the "good" cholesterol.
Pomegranate Powder
Pomegranates are rich in antioxidants, fibre and vitamins, such as vitamin C. Aside from that, it is also high in potassium and folic acid. The antioxidants help to neutralize free radicals that are known for progressing disease in the body, which in turn promote heart health and help prevent heart disease. Thanks to the antioxidant punicalagin, pomegranate also has anti inflammatory properties. Vitamin C also contributes to reducing inflammation or irritation with allergies, while boosting the immune system by fighting viral infections. With its presence, collagen production is supported, which helps maintain healthy joint and bone health.
Product Usage Directions
Scoop Included = 1 teaspoon (5cc)
- Small Dogs under 20 pounds : 1 scoop 1-2 times per day
- Medium Dogs under 50 pounds : 2 scoops 1-2 times per day
- Large Dogs over 50 pounds : 3 scoops (1 tbsp) 1-2 times per day
Recommended Supply (30 Serving Pack) serves :
- A small dog for 90 days
- A medium dog for 60 days
- A large dog for 30 days.
Shipping Policy
Singapore Orders (Non-frozen items 2 working days delivery via J&T Express Mon-Sat)
- Non-frozen items could enjoy FREE delivery with orders $38 and above.
- Non-frozen items will be delivered via J&T Express within 2 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Singapore Orders (Frozen items scheduled delivery via Lalamove Sat-Sun)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy FREE scheduled delivery (Sat-Sun) with orders $100 and above.
- Orders cut-off time applicable for FREE scheduled delivery (Sat-Sun) is 6pm previous day.
- Orders made by Fri 6pm will be delivered on Sat-Sun at your selected date and time slots.
- Orders made by Sat 6pm will be delivered on Sun at your selected time slots.
- Frozen items will be delivered via Lalamove at a schedule day and time slots. Scheduled days are Sat and Sun between 9-1pm, 1-5pm or 5-9pm time slots.
- The 9-1pm, 1-5pm or 5-9pm time frame means the delivery will happen anytime between 9-1pm, 1-5pm or 5-9pm as per your selection upon checkout.
- We highly recommend that you choose a date and time slot whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 2pm, 6pm or 10pm respectively.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (Frozen items next-day delivery via Grab Express Mon-Fri)
- This delivery option is not limited to just frozen items, however, if there are frozen items in the same order, it will be processed based on frozen item delivery.
- Frozen items could enjoy NEXT-DAY FREE delivery (Mon-Fri) with orders $134 and above.
- Orders cut-off time applicable for NEXT-DAY FREE delivery (Mon-Fri) is 6PM previous day.
- Orders made by Sun 6pm will be delivered at your selected date Mon-Fri 4pm-8pm.
- Orders made by Thurs 6pm will be delivered on Fri 4pm-8pm.
- Frozen items will be delivered via Grab Express the same day anytime between 4pm-8pm, or you may choose another delivery date between Mon to Fri 4pm-8pm time frame.
- The 4-8pm time frame means the delivery will happen anytime between 4-8pm.
- We highly recommend that you choose a date whereby you can be present to receive the parcel within this time frame.
- Should you have difficulties being present, we can arrange for the driver to hang at your gate, however, our cooler packaging can only allow you to collect the package and store in the freezer latest by 9pm.
- Please note for frozen item delivery, our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present, uncontactable and no other arrangements has been made prior, your package WILL BE RETURNED and an additional $20 will be charged for the re-arrangement of 2nd delivery. If other arrangements are preferred, please inform us before your package is dispatched.
Singapore Orders (All items via Self Collection)
- Yes, you may also option for Self Collection.
- Self collection is applicable for all items.
- Self collection are strictly appointment based only, please call or whatsapp us at +6581176177 to arrange.
- Self collection address is at 216A Boon Lay Ave, S(641216).
Malaysia Orders (Non-frozen items via FedEx)
- Non-frozen items to Malaysia could enjoy FREE delivery with orders $188 and above.
- Non-frozen items to Malaysia will be delivered via FedEx within 3 working days.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
Other International Orders (Non-frozen items via various couriers)
- Non-frozen items to Worldwide will be delivered via various couriers within 15 working days.
- To know the exact delivery duration, kindly email us your address with postal code and we will get back to you soonest possible.
- Do note that we are not responsible for any import taxes/duties and other charges, delays, and losses once the package is with our courier partner. Please check with your local authorities for more information on taxes and prohibited/restricted items.
- Please note that our delivery vendor will attempt to reach you at the contact number that you've submitted. If no one is present or uncontactable for further instructions, your package will be left at the riser, door, gate, or security. If other arrangements are preferred, please leave us a remark or contact us before your package is dispatched.
Pre-order Policy
Please note the following terms on all our Pre-order items :
- Full payment is required for all Pre-order items.
- Expect Pre-order items to be delivered between within 15 working days from your order date.
- We will connect via WhatsApp or Email should there be any updates or concerns regarding your pre-order items.
Return Policy
Generally, all our products are strictly non-refundable nor exchangeable.
However, in the event you received an incorrect or defective item, or any other valid reason that you can't enjoy your purchase, we will provide a refund or an exchange, case by case basis.
All we ask is that when the item is returned, it should meet the following requirements:
- Reach out to us to arrange an appointment to drop off your item at 216A Boon Lay Ave.
- Item returned should be in their original & sealed packaging. Broken seals will not be accepted, unless there's a valid reason, based on case by case basis.
- Please ensure at least 6 months of shelf life if it's a perishable item.
- Send us your order confirmation email for refund verification.
Items not eligible for returns:
- Food related, wearables, beds and carriers due to food safety & hygiene reasons.
- Items that are purchased from promotional pricing from all of our sales channels.
- Customers who had a history of returning more than 3 items.
When we receive the refunded/exchange item, we will review the condition of the item, and reach out to you to confirm and issue a refund/exchange within 7 working days. We regret that customers who decline to respect our policy will be ineligible for exchange, returns and refunds.
Do also note that if we find that a product has been intentionally damaged or tampered with, refunds will not be offered.
As generally, returns are not allowed otherwise, please check your order (e.g. type, size, colour, quantity, etc) before checking out. If you need help with any product, chat with us or please send us an email to jjehomez@gmail.com